I hope you are having a wonderful summer! As we all enjoy the outdoors in the beautiful state of Alaska or take on adventures in other parts of the world, we know Alaska’s girls are leading the way as they exercise courage, confidence and character both near and far.
Here at Girl Scouts of Alaska, we are always looking for ways to improve the Girl Scout experience, which brings us to some exciting news. Girl Scouts of Alaska will be migrating to a new Customer Engagement Initiative (CEI), which begins early next week. CEI is the national gold standard of customer support systems! CEI has produced amazing results for volunteers, girls, parents and staff at councils across the nation, and we're excited about the new, improved experience! CEI includes three components - a new website, Volunteer Toolkit, and Volunteer Systems, which will replace the eBiz registration system.
The first step of CEI begins early next week with the launch of our new website, and we can’t wait for you to experience the new streamlined, easy-to-navigate site. Be sure to check out girlscoutsalaska.org when you have some time next week. The website launch is the initial phase of our migration, so please allow some time for full functionality. Please don’t hesitate to email us at firstname.lastname@example.org if you have any questions, need assistance finding something online or have comments or see needed changes. The registration process through eBiz will remain the same until the second launch later this month.
The new website is just the beginning. Soon, volunteers will have access to a toolkit designed for all their meeting and planning needs! The Volunteer Toolkit (VTK) supports volunteers and families with meeting content, rosters, and email options. It also allows parents to view troop plans and content, see their girl’s achievements, review contact information and download meeting aids and resources.We’ll be sharing more details with you soon! Until then, enjoy your summer and check back soon to view our new website where you can learn more about all Girl Scouts has to offer!
Sue Perles, CEO
Girl Scouts of Alaska